Privacy Policy

We collect information you provide directly to us, such as when you fill out a contact or consultation form, request a website audit, or communicate with us by email. This may include your name, email address, phone number, business name, and website URL. We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard web server logs and analytics tools.

We use the information we collect to: • Respond to your inquiries and provide the services you request • Send you your website audit report and consultation materials • Communicate with you about your project, including updates and follow-ups • Improve our website and services • Send you occasional marketing communications, where you have consented to receive them • Comply with legal obligations We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device. We use: • Essential cookies required for the website to function properly • Analytics cookies (such as Google Analytics) to understand how visitors use our site You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

We use trusted third-party services to operate our business, including: • Google Analytics — for website usage analytics • Netlify — for website hosting and form processing • Email service providers — for sending audit reports and communications These providers may process your data in accordance with their own privacy policies. We only share information necessary for them to perform services on our behalf.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like us to delete your information, please contact us and we will do so unless we are required to retain it for legal or business purposes.

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to: • Access the personal information we hold about you • Request corrections to inaccurate or incomplete information • Withdraw consent to the collection or use of your information, subject to legal or contractual restrictions • File a complaint with the Office of the Privacy Commissioner of Canada To exercise any of these rights, please contact us using the details below.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: LocalSeen Canada Email: privacy@localseen.ca